Wrangler
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Wrangler Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wrangler has 1.9 star rating based on 64 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Need for work, Been a customer for 55 years, Fit good look good.
Cons: Poor customer service, Poor quality poor customer service, Cheap thread.Recent recommendations regarding this business are as follows: "Check clothing thoroughly before purchase", "Don’t waste your money! Total garbage!", "Do NOT shop at this store", "keep buying Wrangler", "check your pants if there are correct assembled".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wrangler has 1.9 star rating based on 64 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Need for work, Been a customer for 55 years, Fit good look good.
Cons: Poor customer service, Poor quality poor customer service, Cheap thread.Recent recommendations regarding this business are as follows: "Check clothing thoroughly before purchase", "Don’t waste your money! Total garbage!", "Do NOT shop at this store", "keep buying Wrangler", "check your pants if there are correct assembled".
Most users ask Wrangler for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Wrangler Reviews
"Vintage Shirts"
CAN NO LONGER FIND VINTAGE BRUSH HOOPER SHIRTS. PLEASE CONSIDER MAKING THEM AGAIN THANK YOU FROM A WRANGLER FAN. IM 81 YEARS OLD!! User's recommendation: keep...
"Poor customer service."
Bought 6 Wranger button down long sleeve shirts last fall, and one of the buttons was sewn on improperly, and fell off. I contacted customer service to simply...
Canton, Ohio
Poor customer service.
User's recommendation: Check clothing thoroughly before purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very poor quality product
My husband bought a $90 quilted 1/4 snap pullover shirt and it is a piece of garbage! The first time he wore it, a bunch of spiderweb like monofilaments kept attacking him.
They were barely visible to the naked eye, but very strong. We tried washing it to see if it would help, and the problem was still there and to make things worse it started to pill.
I emailed wrangler customer support and was told that thats a normal part of wear and tearApparently its acceptable for an item to look like trash after one wear and one wash They are claiming its not a defect, so obviously they are fine with their products being a total waste of money. I sent photos of the piling, and they determined its fine I asked if that is normal for a $90 shirt to do that after only one wash, and told them I have $20 items that look better after 1 year than their item did after one wash.
After that, they said we could pay for shipping to thier warehouse, and then , maybe they will offer a refund They should be completely embarrassed of their product quality and customer service. We wont purchase another Wrangler item.
- Used to be a good company
- Products and service are trash
Preferred solution: Full refund
User's recommendation: Don’t waste your money! Total garbage!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Was treated abhorrently from customer service staff than gaslighted
I bought a cute pair of bell bottom jeans and was happy because they have a short inseam choice and I am short so when they arrived they fit perfect.
1 week after I received my jeans they went on sale and I phoned to have the price adjusted. I had a brief pleasant conversation with the first person he assured me the credit would go back to my card all good.
30 minutes later he phoned me back to tell me they would not honour the price adjustment. I was really shocked and phoned and emailed asked for a manger and was baited for weeks into an expostulated state. I was very upset and asked for compensation from the company for this abhorrent behaviour. They just ignored me The issue was never resolved.
At first I was respectfully asking for this and was told no problem all good then it turned preposterously abusive over something that really ought to have been a matter of fact pleasant transaction. They did do the price adjustment only after I was baited and goaded into a rage.
This is a REALLY negative way to treat a customer or something that is just part of doing business. They NEVER did provide the 15% off the first order either and even though I asked repeatedly to speak with a manger no one ever phoned me back
- For short people like me they sell a inseam that works
- Customer service is abhorent
Preferred solution: I would like $100.00 gift card for their store
User's recommendation: Do NOT shop at this store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Vintage Shirts
- Fit good look good
Preferred solution: Shirts being made
User's recommendation: keep buying Wrangler
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sale price
User's recommendation: Yes great
Murcia, Murcia
Order some jeans
User's recommendation: check your pants if there are correct assembled
Fort Worth, Texas
Customer service/defective jeans
User's recommendation: Don’t bother calling Customer Service, unless you can speak to them in their language. Maybe they would be able to understand your problem better.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
True to size
- Being in business
Preferred solution: NOTHING!!! I HAVE MOVED ON
User's recommendation: DO NOT BUY!
Luggage Set
- Look
- Quality
Preferred solution: Full refund
Hyattsville, Maryland
Exchange unworn jeans too big due due large weight loss from severe illness.
User's recommendation: Do business with a company that puts customers first and has heart.
Sylva, North Carolina
Exchange policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Everett, Washington
Poor choice in product changes.
User's recommendation: Check our Levies Co.
Camden, Maine
Buy pants corturoy 36 32 slim cut brown
Ohatchee, Alabama
The fabric is awful. The material splits and holes appear...
User's recommendation: Do not buy wrangler jeans. Bought many pairs Walmart. Had no idea I should keep receipts.
Millsboro, Delaware
Size inquiry looking for a size 33 x28 jean
About
,
Wrangler is a large manufacturer of clothing items. The company was founded in 1947. Its headquarters is based in Greensboro, North Carolina, United States of America. Wrangler offers a wide collection of jeans, casual pants, shirts, dresses, jackets etc. There is a large stock of accessories for men, women, and children. The company provides the following payment options: Visa, MasterCard, Discover, and American Express. Each Wrangler item comes with a full one-year warranty. Buyers may return any merchandise for a refund or exchange within 60 calendar days of purchase. Any order can be cancelled within 3 hours after being placed. Customer relations team is available Monday – Friday from 8 a.m. to 5 p.m EST.
Wrangler is ranked 1011 out of 4781 in Footwear and Clothing category
Canada, Asia
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This comment is absurdly inaccurate, please read my complaint again. The price adjustment was given to me after a brief pleasant conversation with a clerk at Wrangler.
I didn't act pathetic and should not have been GOADED AT ALL. Just because I can afford retail doesn't mean I shouldn't take the price adjustments. Price adjustments are ordinary transaction and really MUST to be done politely at the first request. You are accurate I really deserve for a full refund and a $100.00 store credit.
I have been a cashier for many many years. It pays to be customer forward.
By your own admission, you got your price adjustment after being baited into a rage. I can just imagine how pathetic you acted.
NO, you do not deserve a $100 gift card and it is inappropriate to ask. If you can't afford to buy retail clothing, try thrift stores.
Begging loser
Price adjustments is hardly a form of begging. Its great if you are a multimillionaire and are fine with not seeking price adjustments when they are available.
You are the one losing. This company lost my business and it is Wrangler who loses.